Privacy Policy

Effective Date: August 24, 2026

This Privacy Policy describes the privacy practices of Original Graphic Wraps (“Original Graphic Wraps,” “we,” “our,” or “us”) relating to information collected through www.originalgraphicwraps.com, our forms, and other direct communications with our business.

This Privacy Policy explains:

• What information we collect
• How we use your information
• How SMS/text message consent and mobile information are handled
• How cookies and tracking technologies may be used
• How we protect your information
• Your choices and rights regarding your information

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, submit a website form, request a quote, schedule an appointment, communicate with us by phone, email, or text message, or otherwise interact with Original Graphic Wraps.

Information we may collect includes:

• Name
• Email address
• Phone or mobile phone number
• Address or location information that you voluntarily provide
• Vehicle information
• Information about the services, graphics, wraps, or products you are interested in
• Quote or appointment information
• Messages, questions, and other communications you send to us
• SMS/text messaging preferences and consent records
• Other information you voluntarily provide

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, referring website, approximate location, and information about how you interact with our website.

How We Use Your Information

We may use information we collect to:

• Respond to questions and inquiries
• Prepare or follow up on quote requests
• Schedule and manage appointments
• Communicate regarding vehicle wraps, graphics, installations, projects, or services
• Provide customer service and support
• Send email or SMS/text communications when you have provided applicable consent
• Maintain records of customer communications and preferences
• Operate, maintain, and improve our website
• Understand website usage and measure marketing or advertising performance
• Protect our website and business systems from misuse or unauthorized activity
• Comply with applicable legal and regulatory requirements

We will not sell or rent your personal information.

SMS and Text Messaging

Original Graphic Wraps may provide SMS/text messaging for customers and prospective customers who choose to receive such communications.

Depending on the consent you provide, text messages may include communications regarding:

• Quote requests
• Appointments and scheduling
• Vehicle wrap or graphics projects
• Project status and customer service communications
• Questions or inquiries you have submitted
• Service updates
• Special offers, promotions, or discounts if you separately consent to marketing text messages

SMS consent is voluntary. You are not required to consent to SMS/text messaging in order to submit a website form, request services, or make a purchase.

When SMS consent is collected through our website, the consent checkbox is not pre-selected. You must affirmatively choose whether to receive text messages.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS/text communications at any time by replying STOP. For assistance, reply HELP.

Opting out of SMS communications does not prevent you from contacting Original Graphic Wraps through other available methods.

SMS Opt-In and Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or provide your mobile phone number or SMS consent to third parties for their independent marketing or promotional purposes.

We may use service providers that assist us in operating our communications systems, such as telecommunications providers, SMS delivery platforms, customer relationship management providers, and customer service technology providers. Any information provided to these service providers is limited to what is reasonably necessary for them to provide services on our behalf.

Cookies and Tracking Technologies

Original Graphic Wraps may use cookies, pixels, analytics tools, and similar technologies to operate our website, understand website traffic, improve functionality, and measure the effectiveness of our advertising and marketing efforts.

These technologies may collect information such as:

• IP address
• Browser and device type
• Operating system
• Pages viewed
• Time spent on the website
• Referring websites or advertising sources
• Interactions with pages, forms, or website features

We may use third-party analytics and advertising services to help understand website usage and campaign performance. These providers may use cookies or similar technologies according to their own privacy practices.

You may be able to disable or manage cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of portions of our website.

Information Sharing

We do not sell or rent your personal information.

We may share limited information with service providers that perform legitimate business functions on our behalf, such as:

• Website hosting and maintenance
• Customer relationship management
• Email delivery
• SMS and telecommunications services
• Customer support
• Analytics and website performance
• Payment or transaction processing, when applicable
• Other technology or professional services necessary to operate our business

We may also disclose information when required to comply with applicable law, legal process, court orders, government requests, or when reasonably necessary to protect the rights, property, safety, or security of Original Graphic Wraps, our customers, or others.

SMS opt-in data and consent are excluded from sharing with third parties for marketing or promotional purposes as described above.

Data Security

We take reasonable administrative, technical, and physical precautions designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

When information is transmitted through our website, we use reasonable security measures designed to protect that information. Access to personal information within our organization is limited to employees, contractors, or service providers who reasonably need access to perform their responsibilities.

Systems containing personal information are maintained using reasonable safeguards appropriate for the nature of the information.

However, no website, internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain customer and business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

Your Choices and Rights

You may contact us regarding personal information we maintain about you.

Subject to applicable law and legitimate recordkeeping requirements, you may request to:

• See what personal information we have about you, if any
• Correct or update inaccurate personal information
• Request deletion of certain personal information
• Express concerns about our use of your information
• Unsubscribe from marketing email communications
• Withdraw consent to SMS/text messaging

To stop receiving SMS/text messages, reply STOP to a message from Original Graphic Wraps.

For SMS assistance, reply HELP.

You may also contact us through the information provided on our Contact page.

Email Communications

If you have provided your email address, we may contact you regarding your inquiry, quote, appointment, project, services, or other communications related to your relationship with Original Graphic Wraps.

Where permitted and applicable, we may also send information regarding products, services, promotions, or company updates. You may unsubscribe from marketing email communications using the unsubscribe instructions included in the applicable email or by contacting us.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Original Graphic Wraps is not responsible for the privacy practices, security, or content of third-party websites.

Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or applicable requirements.

When changes are made, the revised Privacy Policy will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, would like to exercise any of the choices described above, or believe Original Graphic Wraps is not following this Privacy Policy, please contact us through our Contact page.